Is An Ecowater Ews 3500 Water Softener Supposed To Have Water In Brine Tank?

I was about to add salt to my water softener and I noticed water in the brine tank. I never saw water in the tank before but I also never had the salt get this low before. The salt is below Level 2. Is that normal? I am afraid to add salt. Please let me know.. Thank you!

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3 Responses to “Is An Ecowater Ews 3500 Water Softener Supposed To Have Water In Brine Tank?”

  1. William B Says:

    yes that’s how it regenerates, by using salt water,
    pour the salt in,

  2. luka Says:

    all water softeners have water in the brine tank.

  3. firematt Says:

    That is perfictly normal. Go ahead and add the salt.

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